ENABLING Technology
The DIGITAL Journey
DATA driving RELEVANCE
CUSTOMER Digital Experience
Creating a seamless digital experience across distribution, customer, sales & servicing. CX & DX that delivers value, relevance, personalisation and efficiency.
Mobile solutions designed to drive value & digital adoption across your distribution network.
Enabling digital distribution. Personalised content, products and servicing. Expanding & developing your digital experience.
Digitising your sales, servicing and customer dialogue functions. Innovative, data-driven, blended, virtual and synchronised engagement.
White-labeled design framework. Function, forms and process to facilitate a virtual dialogue between insurer, agent/broker & customer.
Integrating the digital experience across distribution, customer, sales, servicing & dialogue.
Synchronise simultaneously on product, application, quote, policy, renewal, claims & payment. No need to meet face-to-face.
Enable your distribution network to deliver customer-centric & personalised digital solutions. Driving revenues & customer dialogue. Bespoke digital tools that deliver the DX across your business.
A faster way to unlock revenues and deliver operationally improved digital sales, engagement and servicing to your customers
Developing & enhancing your digital transformation roadmap and driving your digital insurance innovation & efficiencies.
Accelerating your digital transformation journey. A focus on culture, customer, adoption and the practical application of technology.
Over 30-years of experience transforming businesses into more agile, data-driven & customer-focused organisations.
Unlocking revenues & delivering the digital experience across insurer, advisor & customer. Creating digital value & culture.
Driving the adoption and implementation of a digital experience for insurers. Improving efficiencies and cross-functional processes, that optimise digital, improve customer experience and progress operational cost-effectiveness.
Personalised customer dialogue. Relevant & insightful, omni-channel communication with customers
Engage with your customers based upon their profile & expectations. Deliver personalised, relevant products and digital support services.
We work with you to define how you use your data effectively. Building optimum customer engagement, with segmented content.
Personalised products, based on data & insights. Customer accessibility to relevant, structured products, solutions & services.
Leveraging data analytics & insights to drive effective CX & build retention, Delivering near 1-to-1, tailored and personalised dialogue.
Blending strategy, technology & data-driven marketing. Offering personalised, tailored, digital and flexible insurance to your customers. An end-to-end experience, based upon your customers expectation of ease, relevance & flexibility.
Data-driven dialogue consulting. Targeted, variable, visual messaging that underpins and supports your business & revenue goals
Based upon an understanding of the profiles of your target audience, we work with you to build a framework for omni-channel data-driven and personalised content.
Creating and integrating results-based content across your distribution network. Building brand awareness & revenues with customer-centric dialogue marketing strategy.
Data-driven marketing, consulting & implementation. Targeted messaging that supports your insurance innovation & distribution goals.
Our customer-centric approach, maximises your communication effectiveness, cross-sell, up-sell, retention & revenue. Personalised, targeted dialogue that is relevant to your customers.
Creating dialogue & customer-focused experiences. Delivering digital-first, uncomplicated & personalised insurance services, meeting your customers expectations. Integrating the digital customer experience with optimised digital distribution.
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In these terms and conditions, the following definitions have the following meanings: ‘Content’ means all text, images, footage, related data or other material included or presented on the Site. ‘IPR’: all patents, trade marks, service marks, copyright, design rights, database rights, know-how, processes, trade practices and other intellectual property rights whatsoever, whether registered or unregistered anywhere in the world; ‘Site’: the Sequebb Pte Ltd web site at www.insurnovate.com and any of the sub-domains thereof; ‘User Content’: all text, images, footage, related data or other material that has been input, uploaded or otherwise communicated by you to the Site or to us including by way of selecting items to be linked to the Site. ‘we’, ‘us’, ‘our’, ‘Sequebb’: Sequebb Pte Ltd, (registered company number 201017758H) whose registered office is 5 Shenton Way, #10-01, UIC Building, Singapore 068808. ‘you’, ‘your’, ‘yourself’: any user of the Site.
These terms and conditions shall be interpreted, governed by and construed in accordance with Singapore law and the parties shall submit to the exclusive jurisdiction of the Singapore courts.
Sequebb Pte Ltd fully understands the inherent responsibility of ‘entities handling personal information’ to protect personal information of all people including customers and suppliers who provide personal information to Sequebb Pte Ltd (hereinafter such information is referred to as ‘personal information’ and each of such persons is referred to as ‘the person’). Therefore, Sequebb Pte Ltd has established specific policies on handling personal information as stated below, and thus will make every effort to protect personal information.
In the following cases, however, we may omit specifying the purpose of use:
In these cases, Sequebb Pte Ltd may use personal information for introducing products and services as well as providing various information by e-mail, and marketing activities including face-to-face marketing, except when the person rejects those activities.
In order to prevent leakage, alteration, loss, or use for anything other than the purpose of use, Sequebb Pte Ltd manages personal information strictly in a safe environment under strict security according to related laws, guidelines, and internal regulations.
As for the proper handling of personal information, Sequebb Pte Ltd executes necessary education and enlightenment to employees
Sequebb Pte Ltd does not use personal information for anything other than the purpose of use, except under one or more of the following conditions:
Sequebb Pte Ltd does not disclose personal information to any third parties except under one or more of the following conditions:
A person who wishes to access, alter, or correct his/her own personal information should contact the section or staff in Sequebb Pte Ltd to whom the person has provided their personal information (contact information site that is displayed on the Web site through which personal information has been provided). Sequebb Pte Ltd will then respond to the person’s request in a timely manner according to prescribed procedures.
In those cases, in order to prevent unlawful acquisition or alteration of personal information by third parties, Sequebb Pte Ltd will confirm whether the request is really done by the person himself/herself.
As for advice, requests and proposals sent to Sequebb Pte Ltd from the users, Sequebb Pte Ltd can freely use them unless the purpose of use is specifically restricted.
However, Sequebb Pte Ltd will acquire the person’s consent when personal information is disclosed to the public or to third parties in a manner whereby the person who has provided it can be identified
Sequebb Pte Ltd may use Cookies, Web beacons, or IP addresses recorded on the Web site that is operated by Sequebb Pte Ltd for the following purposes:
Sequebb Pte Ltd will use encryption by SSL (Secure Sockets Layer) or other security technologies to prevent tapping into the communication process by third parties when the person provides his/her personal information through Web sites operated by Sequebb Pte Ltd.
However, these technologies may not be used in some rare cases because of the person’s computer environment. In these cases, Sequebb Pte Ltd will display on the Web site that security cannot be ensured in the communication process.
When extra provisions different from those of this Privacy Policy are settled on through a usage contract of Web sites operated by Sequebb Pte Ltd, Sequebb Pte Ltd will preferentially apply said usage contract.
Sequebb Pte Ltd Web sites may include links to Web sites outside Sequebb Pte Ltd. Although Sequebb Pte Ltd pays full attention to the selection of the linked sites, we cannot assume responsibility for protection of personal information or contents on those Web sites outside Sequebb Pte Ltd.
Sequebb Pte Ltd strictly observes all local laws and internal regulations that are applicable related to personal information. Sequebb Pte Ltd will occasionally revise this Privacy Policy in accordance with revisions of related laws, policies and guidelines, or our internal rules. Therefore, we recommend that you periodically confirm the updated contents of this Privacy Policy.
Note 1: “Subsidiary” means the company, for which Sequebb Pte Ltd holds the majority of voting rights directly or indirectly
Note 2: “Personal information” means information concerning individuals such as name, age, birth date, gender, address, phone number, mailing address, place of employment, number of credit card and information for which the individual specified can be identified by one item or a combination of two or more of items as described above
Note 3: “Cookie” is identification information that is transmitted to the person’s browser by servers and is preserved on the browser side for effective operations of Web sites
Note 4: “Web beacon” is technology to acquire aggregated site visitation statistics of access to the specified Web pages using cookies
Note 5: “IP address” is a number that can specify the computer accessing the servers. (User of computer cannot be specified)
Note 6: Some Web sites operated by Sequebb Pte Ltd may not support SSL by restrictions of systems or other reasons
In these cases, Sequebb Pte Ltd may display on such Websites, where the security cannot be preserved in the communication process.